Privacy Policy
Effective Date: April 17, 2025
At ARC – Above the Rest Cleaning, your privacy and trust matter. This policy outlines how we collect, use, and protect your information when you interact with our website or services.
Who We Are
Website: arcleaningtx.com
Operating Name: ARC – Above the Rest Cleaning
Legal Entity: Above the Rest Cleaning TX LLC
Service Area: Proudly serving North Texas
Information We Collect
We collect personal information you voluntarily share through our website or booking system, including:
- Your name
- Email address
- Phone number
- Home address (for service requests)
- Details about your cleaning or service needs
We may also collect non-personal information (browser type, IP address, site usage data) via cookies or analytics tools to help improve our site experience.
How We Use Your Information
Your information helps us:
- Respond to inquiries and service requests
- Schedule, confirm, and manage appointments
- Send booking confirmations, receipts, and service-related communications
- Improve our website and services
- Send occasional promotions or updates (if you opt in)
We never sell or rent your personal data to third parties for marketing.
Photo Use
We may take before-and-after photos of your space to document our work. With your permission, we may use these images for marketing (e.g., social media, website). Your name, address, or any identifying details will never be shared publicly.
You always have the right to opt out of public use. For more details, please see our Terms & Conditions.
Data Security
We take reasonable security measures to protect your personal information from loss, misuse, or unauthorized access. However, no online system is 100% secure, and we cannot guarantee absolute protection.
Cookies & Tracking
Our website uses cookies to enhance your experience and understand how visitors use our site. You can disable cookies via your browser, though this may impact site performance.
Third-Party Services
We may use trusted third-party platforms (e.g., Stripe, scheduling or analytics tools). These providers have their own privacy practices, which we encourage you to review.
Your Rights
You may at any time:
- Request access to your personal data
- Correct or update your information
- Request deletion of your data (as permitted by law)
- Opt out of marketing communications
To make a request, email lori@arcleaningtx.com.
Policy Updates
This policy may be updated from time to time. All updates will be reflected on this page with a revised effective date.
Contact Us
Have a question about this policy or your data?
Email us at lori@arcleaningtx.com
ARC – Above the Rest Cleaning
North Texas
To review the policies related to service expectations, cancellations, and photo use, please visit our Terms & Conditions.